Amelia H. says, "Mike and Victoria did an excellent job putting our belongings together and organizing everything so neatly. They arrived on time, were professional, and paid great attention to detail. They also gave us a $100 discount, which was very thoughtful and greatly appreciated.
We were so impressed with their work that we are considering hiring them for a plumbing project we need completed as well. We would definitely consider them for other projects around our home in the future. Highly recommended!
I would not use this company again.
After agreeing to lower the price by $100 for the job, the installer started assembling the table and jokingly said, "I might need to charge that $100 after all because there are a lot of pieces." I told him that if he felt the original price was more appropriate, he could go back up the $100, but he declined.
Once the table was assembled, he suddenly said he would need to charge an additional $75. This was before he had even looked at the toilet installation—he simply knew we were purchasing a used toilet from him.
The day before, I specifically asked whether he would take away the boxes from the furniture assembly, and he said yes. Because of that, I assumed disposal was included. However, when he arrived, he said that if we wanted him to take the old toilet away, it would cost an additional $50.
In the end, he added $125 in extra charges after previously reducing the price by $100. It felt like the discount was simply made up through surprise fees later. The lack of transparency was frustrating, and I felt misled by the pricing. Unfortunately, this was not a good experience, and I will not be using this company again."See more
