- What should the customer know about your pricing (e.g., discounts, fees)?
We price match competitor's prices, offer senior and military discounts, and also offer financing. Your roof is one of the most important investments that you will make because it is the #1 protector of your home. The most important things in your life are found underneath your roof (family, children, pets, personal belongings). This is one home improvement project were cutting shortcuts or going cheaper on material shouldn't really be considered.
- What is your typical process for working with a new customer?
The process of replacing or repairing your roof will look something like the following: 1. Schedule a free in-home consultation. We will look at the roof, take pictures, and write a proposal for the best solution for you and your roof. 2. Once the proposal is accepted, our office will send an electronic copy of the contract to sign and schedule a start date. 3. The project begins. Our Foreman & Project Manager will stay in constant communication to make sure that you are well informed on the status of your project.
- What education and/or training do you have that relates to your work?
We are a GAF Master Elite Certified Contractor