Really listening to the customers needs and constantly providing good communication so both parties understand the process of getting a job done.
I am currently and active Certified pool operator through the National Swimming Pool Foundation. Also I am a active certified backflow tester through the American Backflow Prevention Association.
I started doing Pool and Spa maintenance through long time experienced professionals in the field . From there I enrolled in certification programs that gave me the education and knowledge needed to begin my own service company .