FixEm Appliance Repair

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Customers rated this pro highly for professionalism, responsiveness, and work quality.

Read reviews that mention:

• problem・17

• fix・17

• repair・10

• diagnosed・10

• dryer・8

• dishwasher・6

• part・6

• technician・6

• appliance・5

• issue・5

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Gregg V.

Mar 31, 2022

First class office and scheduling. I was kept well-informed of pricing, ETA's for people and parts, and status. Tech was young, knowledgeable and professional...very friendly and polite. Repair and service came out fine, dryer is now better than ever. Thanks.

Thumbtack Customer

Mar 19, 2022

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From Google

From Google

Jose Rubio came, looked the situation with my 30 year-old Kitchen Aid dishwasher over, diagnosed it, and showed me how to make it work without any need for further repair. So far, so good, the dishwasher is working fine. He was knowledgable, as well as nice, open and friendly, and a pleasure to deal with. In my opinion, the $90 charge for his visit was money well spent.

Thumbtack Customer

Mar 17, 2022

·

From Google

From Google

Excellent service in a timely manner. Good communication. Very knowledgable. Friendly and efficient. Will call again for other repairs.

Wes L.

3 weeks ago

Allen T handled the servicing of the leak in the inlet valve of our built in GE Monogram. Very knowledgeable and took time to explain the issue. Overall a good 1st experience with Fix'em.

Michael C.

Mar 29, 2022

The refrigerator was much too big for the kitchen but Terrance recognized and fixed the problem despite the logistics. He really put in the extra effort.

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  It can be very difficult to assess the cost of a repair over the phone so we like to send someone out to run some tests first for all repair jobs, Our initial diagnostic fee is 90$ (140$ for stacked washers/dryers and 50$ for any additional appliances) and includes a full diagnostic report and estimate for repair. To make things fair for our clients we will completely waive the service call charge when you approve the repair work quoted by the technician.

• What is your typical process for working with a new customer?

  We start with the diagnostic visit, at that time we can assess the scope of each repair, i.e. eta of parts if needed, return visit if needed, and if the repair is at all cost-effective or if it is better to replace the appliance (if parts are no longer available or if the repair is very expensive)

• What education and/or training do you have that relates to your work?

  We have a combined decade of experience working on nearly all makes and models of appliances such as refrigerators and freezers, ovens and stoves, washing machines, and dryers. All of our technicians are EPA certified and licensed and insured. All of our technicians are certified to work on all major appliance brands.