FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike many cleaners who charge by the hour, we offer flat-rate pricing - so you'll know exactly what to expect. We don't watch the clock; we stay until the job is done and you're 100% satisfied. Recurring cleaning comes with a discount as a thank you for your trust. Quotes are based on the details you provide, and may adjust if the scope changes (like extra bathrooms or heavy buildup). Simple, fair, and focused on results.
- What is your typical process for working with a new customer?
On just a short call, we can talk about your needs, concerns, and tailor our services to fit your property. From there, we can provide you with an estimate for the type of cleaning you're looking for. Based on the conversation, we may ask for pictures to get a better idea of what we're looking at so that we are on the same page with our customers before we come out to the job. However, there is nothing that we can't handle!
- What education and/or training do you have that relates to your work?
The experience speaks for itself. All our cleaners are trained to properly handle your home and take great care of it. That i why so many of our Orange County community trust US to take care of their homes.