- What should the customer know about your pricing (e.g., discounts, fees)?
Right now we’re running a summertime 20% off for new customers deal!
- What is your typical process for working with a new customer?
We ask questions about their needs, get the approximate size of the area we’ll be cleaning then give an estimate price. We let our customers know that the price given may be more/less, depending upon our measurements. However, we’re usually right on the money and we don’t do the old bait and switch.
- How did you get started doing this type of work?
Growing up, my father and uncle had a flooring company. Helping the out was a way I made money as a kid!