JTechnologyCO

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Introduction

Certified IT Professionals with 15 years of exceeding customer expectations. Remote or on-site tech support and services. Computer repair, networking, security, optimization, and tutoring for home or business on PC.

Overview

Hired 6 times

Background checked

3 employees

1 year in business

Payment methods

This pro accepts payments via Cash, Google Pay, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

14 photos

File share between PC and Mac - Accessible anywher
Computer Lessons
BSOD Repair - Blue Screen of Death
Computer Repair

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

5 reviews

5

100%

4

0%

3

0%

2

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1

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Yaw S.

Feb 21, 2024

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Hired on Thumbtack

Jesse was great to work with. He was prompt in responding and provided me with the best possibly scenario for my P.C. problems. I will definitely be reaching out in the future if I do have other problems.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Riyan S.

Jan 5, 2024

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Hired on Thumbtack

Jesse was excellent and solved the issue within an hour. Has lots of knowledge and good communicator. Will use him in the future for the PC issues.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Becky A.

Dec 30, 2023

·

Hired on Thumbtack

Excellent! What an awesome professional! I highly recommend JTechnology and will use again and again for any IT needs that I have.

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Tony M.

Oct 20, 2023

·

Hired on Thumbtack

Jesse was responsive and very professional. The issue I had was a bit complex, he stayed on the issue and researched until he found the resolution. Great personality to work with and knows his stuff. Very impressed with using a service like this and won’t go to anyone else but Jesse. You won’t be disappointed

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Raymond F.

Oct 7, 2023

I was in a sticky situation and had a time crunch and my computer was stuck in a blue screen loop that was incredibly aggravating. I’m very happy to say JTechnology help me fix the issue fast and remotely! Thanks again man! Will definitely be the first to come to with future issues!

Credentials

Background Check

Jesse Malsack

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We bring great value at an affordable price. If your issue cannot be fixed with the scope initially set, we will just ask for a nominal diagnostic fee! We will send you a new quote with a new scope for further work.
What is your typical process for working with a new customer?
Our technician will send you an invite to TeamViewer. The communication part is 100% up to you. We can video chat, voice chat, or just type in the provided text chat through Teamviewer. We want you as comfortable as possible during your service.
What education and/or training do you have that relates to your work?
CompTIA A+, Network+, Security+, and Microsoft Office Specialist certifications. 15+ years of IT services and repair experience. A broad range of knowledge ranges from computer repair, networking, AD, M365, hardware, software, peripherals, and e-commerce.

JTechnologyCO

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