- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is purely based off of what I myself would pay for what I do, that includes experience(thousands of hours), my promptness, my professionalism, and I’m very family friendly. I do give discounts, but I won’t work for free lol. Besides you get what you pay for right?
- What is your typical process for working with a new customer?
I like to get to know my customers first. That way we’re able to put each other at ease, and build trust between each other. I’m the type of person you can spend 5 minutes with and we’ll no longer be strangers lol..
- What education and/or training do you have that relates to your work?
Out of high school I was looking for a trade. Back then the choices were CADD, welding, and Industrial Janitorial Maintenance. I was already into carpet cleaning(and didn’t think burning myself for a living sounded cool) I chose IJM. I took level 1, level 2, and advanced(carpets, and hard floors). I absolutely love it. When I look at the finished product it’s like a great painter looking at a finished masterpiece.