FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We typically aren't the cheapest option because we only carry high quality materials with warranties to help your floors last longer. We also strive to give you an amazing customer experience at such high levels we only employ the best installers and design team. We don't have any price gimmicks and you can trust our pricing is fair and honest. We do have financing options available and with over 3000 samples available, we can work within your budget.
- What is your typical process for working with a new customer?
We offer the in-home shopping experience. One of our design associates will show up at your home with a Mobile Showroom containing over 3000 samples. You will see larger samples in your own home with your own color schemes and lighting. Our experts will help you pick the perfect products for your long term happiness. Our goal is your long term happiness in your flooring!
- What advice would you give a customer looking to hire a provider in your area of work?
Research the professional. Look at their Facebook, Instagram and other social media. Look at their reviews. Research their businesses website. Make sure they back up their work and they are reputable. Also when you get their estimate make sure there are no hidden fees. Call us anytime and we are happy to provide honest guidance on any quotes you receive.