FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I allow a half hour for bathrooms, a minimum of 45 minutes for kitchens. Dusting and floors can vary depending on size and type. Please note: cleaning fridges and ovens require an extra one and a half to two hours. My standard fee is $40 per hour so I can commit as much or as little time as each person's budget will afford. For instance, a separate appointment can be made for extras.
- What is your typical process for working with a new customer?
I quote on the information provided in the initial request. At times, the information is minimal or confusing so I ALWAYS encourage prospective clients to contact me by phone. I am happy to provide a complimentary walk thru to interested clients.
- What education and/or training do you have that relates to your work?
I have over 30 years of customer service experience in the airline industry. this experience has provided me with patience, a good attitude and the ability to listen to the clients needs.