FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent! No hidden fees or surprise charges. We provide customized quotes based on your home’s size and specific needs. We also offer discounts for recurring cleanings, such as 20% off biweekly and 10% off monthly services.
- What is your typical process for working with a new customer?
We start by understanding your cleaning needs and priorities, then match you with one of our trusted, background-checked professionals. On the day of service, we keep you updated every step of the way. You’ll get notifications when your cleaner is on the way, when they arrive, and when the job is complete. Our team arrives fully equipped and ready to deliver a spotless result. After your cleaning, we follow up to make sure everything met your expectations.
- What education and/or training do you have that relates to your work?
Our cleaners are professionally trained in residential and commercial cleaning techniques, including deep cleaning, move-out cleanings, and surface sanitation. Each cleaner completes hands-on training to ensure consistency, attention to detail, and safety when using cleaning products and equipment.