FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Denver Express Movers, we believe in honest, transparent pricing with no hidden fees. Our standard rate is $99/hour with a 2-hour minimum, which includes two professional movers, moving equipment (dollies, straps, blankets, shrink wrap), furniture protection, and careful handling from start to finish. For full-service moves, we also offer our moving truck for a flat truck fee depending on the exact locations and scope of the move. We bill in 15-minute increments after the minimum, so you only pay for the time used. We focus on being fast, careful, professional, and reliable. Our goal is to make your move stress-free while delivering the highest level of service in Denver.
- What is your typical process for working with a new customer?
We make the moving process simple and stress-free. Once you contact us, we’ll ask for the pickup and drop-off addresses, a brief description of what’s being moved, and your preferred date/time. From there, we provide a clear and fair quote right away no long waits or confusing estimates. On moving day, our bilingual, uniformed team arrives on time, fully equipped, and ready to handle everything carefully and efficiently. We keep you updated throughout the process and make sure you’re 100% satisfied before finishing the job.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in professional moving, loading, and unloading. We’ve been trained in proper lifting techniques, furniture protection, truck loading optimization, and customer communication ensuring your belongings stay safe and your move goes smoothly. Every mover on our crew is background-checked, responsible, and trained to treat your home and furniture with the same care as if it were their own.