SG Rooter
contact for price
Scheduling
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We have been in business over 10 yrs and have over 18 yrs experience.
We are committed to costumer satisfaction and take pride in our quality workmanship and countless satisfied customers. Our prices are competitve and affordable. We provide free estimates. Don't wait, call is today.
A+ BBB Accredited
Overview
Hired 2 times
Background checked
3 employees
16 years in business
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Featured Projects
20 photos
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 4.3
12 reviews
5
83%
4
0%
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0%
2
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1
17%
Thumbtack Customer
Aug 24, 2018
·
From Google
From Google
Horrible, dishonest, liar. we had a clogged drain. By phone he give us a fee from 120- 160. althought we have an easy access, when he arrived the fee increased to $ 189. A guy from this company used the snake to clean it. After he tried to clear the pipe for a few minutes, he told us that our serwer was collapsed and needed a camera to locate the obtruction. He added another $ 150 to use the camera. Ended up paying $ 339 and still a clogged sewer. He diagnosed a collapsed sewer. He said that for $ 3,650 more he will dig up my front yard and install a clean-out. If that doesn't work it will cost me $ 15,000 to $ 18,000 to dig my sewer up to the main drain in the street. I called another company and they cleaned and cleared my drain in 30 minutes and gave me a one year guarantee. Saving me thousands of dollars and the destruction of my front yard. If you want to save money stay away from this company.
SG Rooter's reply
9/20/2018 Ines is the one that is untruthful! Their sewer is apparently
160 feet long, this was not mentioned ,about 80 feet of that
Is in the cul-de-sac the sewer line has a long belly this
Means it has a low point, code requires an access every
100 feet this house did not have, we recommend to install
One per code, customers agreed to sewer scope and that's
How we all found out the length of the pipe and the issues
In which the customer is responsible for payment of that service, customers asked about how much will it take to fix we replied with a rough estimate of $11,000. It sounds like a lot
But we are taking about 80 feet of street about 10 feet deep .
SG Rooter never tried pushing a repair customer simply asked
And we gave him a proximate price.We collected our payment
For the service we provided we could only go up to 100 feet and
The sewer was about 160 feet, we mentioned to install an access per code or call someone that may have a longer tool they were happy with the service and paid.
They called another company and charged them about $700.00. Who pays $700.00 To get their main cleaned, there is clearly a problem and some customers get angry for their issues. A drain cleaning should be no more than $160.00 the customer will continue to pay $700.00 until the problem gets fixed ,jetting the line For $700.00 will not fix the problem . Thank you for taking
The time to read my response and also keep in mind
SG Rooter has an A+ rating and accredited with the Better Business Bureau.
Thumbtack Customer
Jan 9, 2019
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From Google
From Google
On time, quick, and clean work. Recommended !
SG Rooter's reply
Thank you!
Thumbtack Customer
Apr 19, 2019
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From Google
From Google
Very clean and professionalAt a great price.
SG Rooter's reply
Thank you
Thumbtack Customer
Feb 9, 2017
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From Google
From Google
Love this guy! always great work. This isn't going to be along review because anything more than he's a very nice guy that does amazing work would be over kill.
SG Rooter's reply
Thanks Mike.
Thumbtack Customer
Jul 11, 2017
·
From Google
From Google
So frustrating I waited all afternoon and had a no show. He was coming around 3-5. I called at 2:30 for an ETA, Nothing. Called at 5:00 Nothing. Called at 6:00 Nothing. I understand if a job went long but I should have been notified. He didn't even call the next day. I took time off a work and I have to do it again to get my problem solved. I hope the next company is not a no-show
SG Rooter's reply
Yes, this customer was supposed to be on the schedule but was some how missed on our end. We value our customer's time and schedule, we offered a $100 credit towards her repair for the inconvenience and the customer did not reply.
If we make a mistake, we are always willing to make it right.
Thank you Ms. Peterson for the post and we understand your frustration.
SG Rooter
Credentials
Background Check
Wilson Sojo