FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please keep in mind that there is a Pickup & Delivery fee, as well as shipping fees for certain materials, in addition to supply and labor costs identified in an initial quote. Depending on project size, discounts may become available and applied.
- What is your typical process for working with a new customer?
** Note the Winter 2027 Waitlist: Now Open! ** Below is the description for a typical process in providing an initial quote on any project. If a new client has a specific inquiry, we are available to be reached via this platform or directly. STEP ONE: TAKE PHOTOS Please photograph your project piece(s) - Front, back, sides, & overhead angles are best; closeups on any damaged areas are even better. STEP TWO: SUBMIT PHOTOS & DETAILS You can send information on your project to us directly via this platform or directly. Please include any relevant details regarding your piece. STEP THREE: RECEIVE A QUOTE Our specialists will review your submitted project information and reach back out with an estimate. If we need any additional details prior to providing the initial quote, we will be in touch. We look forward to working with you and helping you accomplish a refresh!
- How did you get started doing this type of work?
Michael Celentano | Owner & Furniture Specialist: Michael has been around the furniture business his entire life - He first learned how to make buttons at the age of 4. He established upholstery as his career shortly after graduating. This work has taken him into many states all over the USA, developing additional skills and industry knowledge. Michael is pleased to provide great service to Denver & surrounding areas! - - - Emily Celentano | Owner & Marketing Specialist: Emily’s career as a Marketing Specialist has brought her through a variety of industries - She has gathered insight on how to best manage different projects, routing and communicating timelines, developing optimal organization, and providing the best customer experience. Emily has always had a special interest in creative projects. She has been complimented on her designer eye when crafting a space or piece.