FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We provide free estimates before any work begins, and there are no hidden fees. Emergency services may include an additional charge due to the urgency of the job. We also offer fair and consistent rates for residential and commercial drain cleaning, snaking, sewer line cleaning, and related services.
- What is your typical process for working with a new customer?
When working with a new customer, we follow a simple and transparent process: Initial Contact: You reach out via Thumbtack, phone, or our website, and we discuss your drain issue. Estimate & Scheduling: We provide a free estimate and schedule a convenient appointment. On-Site Service: Our licensed and insured technicians arrive on time, diagnose the problem, and explain the solution before starting work. Resolution: We complete the job efficiently, whether it’s snaking, drain cleaning, or sewer line service, ensuring everything flows properly. Follow-Up: We answer any questions and provide tips for maintaining your drains. Our goal is fast, reliable, and professional service every step of the way.
- What education and/or training do you have that relates to your work?
Our team at ResCon Restore is fully licensed and insured, with extensive hands-on experience in drain cleaning, snaking, and sewer line services. We stay up to date with the latest tools and techniques, including hydro-jetting, camera inspections, and preventative maintenance, to ensure every job is completed safely, efficiently, and to the highest standard.