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I hired Shawn on a friend's recommendation. She was right in recommending as he was fast and efficient. My dilemma was hooking up a printer and assisting in setting up my computer to talk to the printer. My computer is old and needed special attention. The work lasted about 1 1/2 hr. and he took my old printer with him so I didn't have to worry about proper disposal. I appreciated his expediency in coming to my home and addressing my issue with knowledge and efficiency. The only improvement I would suggest comes from me and my lack of knowledge. I need to know what he is talking about at times.
Working with James B. at DPI, I found him as a person with great experience and deep skills of legacy printer repair and solutions. Customer focused with relevant knowledge, James never refused when I asked him for help. I believe we had a win/win transaction. I found him efficient, motivated, and responsible and a professional that cannot be overestimated. I would do business again with James B. and DPI.
Seriously hire this man. He goes above and beyond to make sure you come to a solution and you are aware of how he is going about it so that you can help prevent future malfunctions. Had him come in to solve a printer network connection problem that I never could have solved. Very friendly, professional and knowledgeable. Will definitely hire again. Thanks Steven!
Adam Provided a great value and educated me on how to take care of and maintain my HP Printer. He was polite and respectful of my needs. A good guy!
He knows everything about computers, cell phones and printers was very good at what he do. He's price was very good, I'd hire him again in a heartbeat. very good
After years of using hp's techs in India and spending hours on the phone to fix a problem, it was a real pleasure to have a local tech, Paul, solve my problem fast and efficiently.
Terry answered my questions about a printer that needed to be fixed right away! He was so kind over the phone and in person. He had amazing customer service and really made sure that my company got what it needed in a timely manner and at a very reasonable price!
Mr. Yocum came to my house and evaluated my printer. His technical knowledge and ability to communicate details are both excellent. He helped me make informed decisions. He went beyond what I expected, as he explained the repair options. He then purchased and installed a new printer, all while explaining details and enhancing the printers features. He showed respect and care, as he assured my understanding of options. He also helped me make decisions by patiently understanding my specific quirks.
Scott couldn't fix my printer, but that's either because the new ink cartridge I had was defective or my printer had seen its days (its a few years old). Because of the type of printer I have is a throw-away technology there are no replacement parts. Scott gave me my best options, and since there was nothing he could do, he didn't charge me anything! What a great guy!
timely, helpful. What more can one ask?
New To Thumbtack
I have a very vast background repairing all types of equipment. honest i give 90 day warranty on all work. I can repair to component level.thus reducing the cost of repair
New To Thumbtack
I offer on-site service of HP and Lexmark laser printers. I look forward to helping you with your printing problems.
New To Thumbtack
Get prompt and efficient printer repair services when you hire Mark. He is a professional technician who works on computers and other hardware. He accommodates residential and commercial repair jobs.