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Current Top Pro
Hired 129 times
21 years in business
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Currently a Top Pro
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Jan - Jun
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My carpet is so clean! He did a very good job. We are selling our house so we needed a good cleaning. The carpet looks new now. Thank you so much!!Oct 2, 2019Verified
Jeff was very nice and it exceptionally good work in stretching and cleaning our carpet.Oct 7, 2019Verified
Jeff did a super job cleaning the carpet. He was also very helpful when I needed to change the scheduled date. I will use Dirtbusters again in the future.Dec 19, 2019Verified
Carpets came completely clean and look great! We would definitely hire Dirtbusters again.Dec 19, 2019Verified
He traveled 50 miles in a snowstorm to clean my carpet! He did And awesome job on all carpeting and made them look like new. Very professional and I will certainly have him back.Feb 11, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Most of my new customers who are not referrals are very concerned about how much a job will cost. They shouldn't be. I price my jobs at a reasonable rate-25 cents a square foot for carpet cleaning, on average-and always do the best possible job. Some companies price carpet cleaning as high as 50 cents a square foot, which can get very expensive. Other companies price jobs by the room, and charge anywhere from $15-$50 per room. This sounds good to some people, until they realize that bathrooms, hallways, and walk-in closets are "rooms." I only charge for areas that are cleaned based on the size of the rooms, which I think is more honest and fair to customers.
- What is your typical process for working with a new customer?First of all, I thank new customers for choosing me. I know that there is a lot of competition for carpet cleaners, and I sincerely appreciate someone picking me. Then, I like to see what their concerns are and do my best to address them. A good walk through of the job is very important here, and I will let customers know if stains, smells, and other problems will come out. Finally, before any work is started, I give new customers an exact price for the job, so there are no surprises.
- What education and/or training do you have that relates to your work?I am certified by the IICRC in carpet cleaning, upholstery cleaning, and carpet repair.