Top 10 HVAC Professionals near Castle Rock, CO
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Reviews for Castle Rock hvac professionals on Thumbtack
From Jeff C.
Fortitude HVAC LLC
Great experience working with Corey!
We needed humidity in our house desperately, so he came by yesterday to check it out, gave us a very reasonable estimate, then showed up today as promised for the instal. He installed an Aprilaire 800 whole house steam humidifier and this thing is already pushing some serious humidity. We went from 17% to 26% in an hour or so. Hopefully this helps our kids sleep through the night!
I would recommend Corey to anyone looking for HVAC help. He is very friendly, honest, professional, and he did a solid job with the install. He also serviced both of our furnaces and didn't try to sell us on anything, which is always refreshing!
From Angie H.
Quality Home HVAC
We had Quality come out and check our AC and we were initially pleased with their responsiveness and work. We were told we had an older unit, yes, and that the problem was that there was no coolant. We were also told that the coolant that our system uses is hard to get because it’s being phased out by the government so it is pricey. At no point did he explain that the lack of coolant means there is a leak. He offered to fill it all up and that would be enough to fix the problem. We agreed. It was approx $1000 to do this. Approx 6 days later, we were having the same problem. We contacted Quality and were given some pretty flippant responses about how we need to replace our entire system - but absolutely NO explanation why their original diagnosis had fallen short! We had someone else come out to check the system- who explained that if there is no coolant that means there is a LEAK. In 6 days, nearly all the coolant had leaked. The system recycles the coolant. I’m not an HVAC expert of any kind so I did not know this. So Quality just charged us $1000 to fill up a system they had to know was leaking profusely- and then tried to tell us to get a new system- refused to call to explain and have a conversation about this- after they bilked us for the original $1000.
I’m sorry I ever contacted them, I’m sorry I gave the service tech a tip, but I’m glad that we will be getting a new unit from another- actually trustworthy- company and that Quality won’t be getting another dime from us.
Additionally, I’ll be contacting the Colorado Department of Public Health and Environment to let them know that Quality is putting coolant that is being phased out into systems they KNOW are leaking.
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