1st Class Overhead Garage Door
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Service
It’s free with no obligation to hire
Overview
Hired 3 times
Background checked
2 employees
16 years in business
Payment methods
Cash, Check, Credit card
Social media
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
16 photos
Reviews
12 reviews
Read reviews that mention:
- Paul K.
Garage Door Installation or Replacement
Great work done in a quick professional manner. I would highly recommend their work and would use their service again in the future.
Oct 11, 2020VerifiedWas this review helpful?
- Jamshid M.
Garage Door Installation or Replacement
Great service. Quick response. Very pleasant. Did a great work. Great value. Definitely recommend.
Nov 11, 2020VerifiedWas this review helpful?
- Mariz B.
Garage Door Repair
Very professional and quick to response, he was able to actually fix my garage same day.
Oct 11, 2020VerifiedWas this review helpful?
- Brittany V.
Great job. Door works better than ever. Joe was on time and very polite with very competitive pricing. 10 stars out of 5 for this company.
Sep 1, 2020Was this review helpful?
- Dawson P.
Great work. Door sounded like it exploded! Thought I would need a new door and maybe even garage! Joe showed up within the hour. Ensured me everything would be OK, settled me down about the cost. Within a hour he had everything back together. My house secure and made sure it was all in working order. Very bery happy with 1st class doors. And will definitely recommend to all my friends and families in the futJoe! Fast reliable and very fair on pricing, Thank you joe!
Sep 1, 2020Was this review helpful?
Credentials
Lori Verga
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Fair, balanced, and try to go above and beyond to ensure our pricing is fair. We WILL NEVER TRY TO SELL YOU SOMETHING YOU DO NOT NEED. We will go into detail about what we have diagnosed as an issue and explain why we feel it should be taken care of. Answer all questions until you feel comfortable with your understanding to make an informed decision. You will never feel pressured into buying.
- What is your typical process for working with a new customer?I introduce myself, ask to be directed into garage, ask the customer what they think the problem is, what they have witnessed or experienced, i do a full inspection of garage door and opener . I prefer the customer to be with me during assessment. This allows for the customer to remember issues they may have forgotten and engages the customer with their property. Once issues have been diagnosed, I give my expert advice on what repairs/replacement needs to be done as well costs. pros and cons of not addressing the issue. once approvals have been made I perform the work. After completion I review with the customer what was done. Go over basic maintenance details and educate customer on what they can do to extend the life of door, opener, etc.
- What education and/or training do you have that relates to your work?I began my career in my 20's. I was taught by the best of the best in Illinois. all of my learning has been on the job training. I have been the trainer for 10 years now and the people I have trained have moved up to management.