FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The prices we have listed here on Thumbtack are estimates. We try to make them as accurate as possible, but sometimes we over or under estimate. To make things easier, we charge hourly rates depending on what type of cleaning you’re looking for. We do offer discounts for Weekly and BiWeekly cleaning as well!
- What is your typical process for working with a new customer?
When working with a new customer, we always introduce ourselves and send a polite message about what we pride ourselves on. We will then discuss what type of cleaning you’re looking for, if any additional services are needed, and then we will discuss a price that will work for you and your budget based off what is being asked.
- How did you get started doing this type of work?
We originally started cleaning homes for a few of our friends and then decided to extend it to everyone as our friends were very impressed with our services!