What should the customer know about your pricing (e.g., discounts, fees)?
I have a general set amount for basic Divorce and Bankruptcy.
What is your typical process for working with a new customer?
I want to understand the needs and concerns of my new customer. If there are limitations that need to be addressed, different communication needs, I am available to speak with or text, email,mail, whatever is best for the customer.
What education and/or training do you have that relates to your work?
I have been a Bankruptcy Petition Preparer since 2009. I have been a Paralegal since 2012. I have earned my Paralegal Certificate 2012, Associates in Paralegal Studies February 2016 and Bachelors in Legal Studies March 2017.
How did you get started doing this type of work?
After my children grew up I wanted to go back to school and was introduced to Bankruptcy Petition Preparation which peaked my interest in law and Paralegal Studies.
What types of customers have you worked with?
I have worked with every type of customer you can think of.
Describe a recent project you are fond of. How long did it take?
I have been doing many projects in school, but also in Bankruptcy, Divorce, Civil Suits, and soon to be volunteering.
What advice would you give a customer looking to hire a provider in your area of work?
Get the pricing in writing, look around and ask questions. Price, experience, references should all be available.
What questions should customers think through before talking to professionals about their project?
Price, experience, needs. I am not an attorney so no legal advice can be given. If legal advice is needed please contact an attorney.