FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our graphics are custom to your business and so we don't offer a refund. We require a deposit of half the quoted amount. Our quotes are approximate and they include 3-5 changes. When changes exceed these amounts, we shift to our hourly rate of $120/hour.
- What is your typical process for working with a new customer?
I have a question list I go through to identify goals and concerns. I research my clients competition. Then I make a plan which I discuss with my client.
- What education and/or training do you have that relates to your work?
I have attended schools, workshops and webinars yearly since I have been in this technology driven career. In addition to being a software engineer, I hold website design and graphic design certifications. My team are also coders. We specialize in SEO (search engine optimization) which means we make every effort to ensure the finished website has the opportunity to show up in online and mobile search results.