FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer competitive, transparent pricing with no hidden fees. Final costs depend on the size and condition of the furniture, but I always provide a quote upfront. I also offer bundle deals for multiple items and occasional seasonal discounts.
- What is your typical process for working with a new customer?
I start by asking a few questions about the furniture and condition, then I schedule a convenient time for service. Once I arrive, I inspect the items, explain the process, and get to work using commercial-grade equipment. After the cleaning, I make sure the customer is fully satisfied before wrapping up.
- What education and/or training do you have that relates to your work?
I’ve completed professional upholstery and carpet cleaning training programs and continue to stay updated with industry best practices and techniques. I’ve also invested time learning about fabric types and safe product use to deliver the best results without damage.