It’s free with no obligation to hire
Hired 5 times
6 years in business
(Mountain Time Zone)
12:00 noon to 8:00 p.m.
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Work was completed in a timely manner and at price quoted. Explained what he was going to do to fix computer and discussed other options as well if he ran into unforeseen problems. Professional and courteous. Would use again and would refer his services to others. Thanks Collin!!Dec 23, 2017Verified
replied very quickly to my requests and helped out with a schedule change...fixed a virus on my computer and helped speed things up a littleNov 26, 2017
Collin did a great job and came in way below the other pros that came up on my search on thumbtack. He also got my job done well before he initially thought which was great and he recommended services/upgrades for the future without pressuring me to do anything or spend anything now. Job well done.Sep 4, 2018Verified
Collin was very helpful in everything that was asked of him.Oct 26, 2018Verified
Data Recovery Service
Kept in the loop during whole process. ThanksMay 10, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?10% off for active military (requires proof of military ID) $20 /hr + fees unless otherwise quoted. Some jobs may be quoted hourly and others may be quoted in total regardless of the time required. Certain types of work may require additional services or fees and raise that price slightly. This will be outlined in the quote. Fees include any additional parts required to finish your job. A gas fee will be applied for jobs over fifteen miles away at a rate of $0.20 per mile. For jobs totaling $500 or more, a 50% deposit will be required prior to starting work and will be returned ONLY under the conditions that I must break my side of the contract signed by both parties.
- What is your typical process for working with a new customer?Depending on the job, I will always consult with my client first to find out their unique needs. I understand that it can be difficult to describe or fully understand tech related problems or needs and it is my goal to make that as simple as possible. During these consultations, I will be able to get a full idea of what exactly my client needs and will go from there, thus, I don't charge for consultations and time spent diagnosing your issue via a consult will be free. Once hired, you can expect prompt service, full customer support, hands on training if needed and a thorough examination after to make sure your problem was fixed.
- What education and/or training do you have that relates to your work?Much of what I know has been self taught over the course of over ten years. I have since trained professionally both in school and the workforce, getting my first job as an systems administrator at the age of sixteen. I've since gone on to found several companies working in the tech industry. I specialize in malware analysis, forensics and systems security.