Computer solutions now
Computer solutions now

Computer solutions now

Discounts available
Discounts available
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Computer issue
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Introduction: We are Computer Solutions now fixing your computer problems. With 39 years of experience working with computers/network services/home theater. I am a certified computer repair technical with a certification in Lan/Wan as well as a certified technical instructor. I have a CCNA (Cisco certified network administratorm an expert when it comes to hardware and software issues in computers as well as wireless and small to large business. I have a senior discount and I am mobile I can come to you. I guarentee my service and provide 2 hrs of free technical support to all of my customers. My focus is on customer service and quality.
Overview

Hired 3 times

Background checked

1 employee

3 years in business

Payment methods

Cash, Check, PayPal, Venmo, Zelle

Featured Projects

5 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

5.0

4 reviews

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Lindsay s.

Computer Repair

Highly recommended!! I was extremely pleased with the work Russell did on my computer. He was very thorough and made sure that he explained every step he did to my computer. Not only was the price great but Russell responded to my request quickly. He came ans fuxed my computer the same day that I sent a request. I am very pleased and would recommend Russell for anyone who may have computer issues.
Jun 26, 2021
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Verified
Jim F.

Computer Repair

Very reasonable and will stay until the computer is fixed.
Jun 26, 2021
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Verified
Maxi S.

Russell was very professional as well as knowledgeable. He was able to fit me into his busy schedule and didn't leave me hanging. While he was doing the work, he thoroughly explained what the problem was and what he was doing to correct it in language I could understand. He located the problem, which turned out to be a bad hard drive, which he picked up and fixed within a few hours. I was up and running and so very grateful. He gave me a senior discount, which he offered and I didn't even ask for. While here, he noticed that I had a home theater put in (didn't even ask him) but cords were all over the place and he offered to clean it up (I hate cords all over). He did this work for free but, of course, I gave him a great tip for his kindness, courtesy and consideration. If you are older, like me, and need someone you can trust with knowledge and consideration, I highly recommend Russ...a man you can trust! Great job and thank you!
Jul 16, 2021
Steve W.

He was professional very informative Mr McClure was great
Jun 23, 2021
Credentials
Background Check

Russell Mcclure

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Nothing is set in stone. if your having a hard time I do understand. In today's world you need a cell phone and computer. I can adjust my pricing for you otherwise I'm in the average pricing range. I offer a senior discount and when I get a new customer I alweay give a 10% discount to everyone. My services comes with 2 hours of FREE Technical Support.

  • What is your typical process for working with a new customer?

    contact the customer for a full description of the issue. schedule a time that works for the customer. have the customer send you any logs and or error messages. let the customer know that a data backup is required. If possible. visit customer to resolve issue. If the issue requires additional hardware the hardware is ordered and a second visit is schedule. resolve issue. contact the customer to make sure there equipment is running and no other issues have surfaced.

  • What education and/or training do you have that relates to your work?

    A.S. computer science, certified technical instructor, CCNA (Cisco certified network administrator), lan wan certification, certified computer technician, certified network designer.

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