FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have amazing packages for every need
- What is your typical process for working with a new customer?
Introduction of the company by the technician or receptionist, we give warranty of 4 years for new customers who are doing one of our amazing deep cleaning whole house packages.
- What education and/or training do you have that relates to your work?
While HVAC UV lights are effective for killing mold, bacteria, germs and odors, make sure you have completed the indoor air quality basics: Seal air ducts during renovation or construction Install ducts in conditioned space Ensure air-tight ducts, sealing all joints with mastic. See this Duct Sealing Guide from Building Science Corporation. Install high-MERV filters, but be sure your HVAC system is designed for the higher static pressure of better filtration Install UV light in HVAC system Conduct regular maintenance, changing filters monthly and cleaning the coil annually