FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is usually by the square foot and material is usually included in that pricing. Specialty work and side work are added on and usually a flat rate.
- What is your typical process for working with a new customer?
We offer a free consultation to every customer looking to do a project. We then draw up a proposal and review it with the client. After the proposal is signed we immediately get materials on site prior to the install date and we prepare for the installation. The installation is completed and a final walkthru with the homeowner is done for any final details. The completion waiver is signed and payment is made on the remaining balance
- What education and/or training do you have that relates to your work?
We have over 30years of combined experience in the tile and hardwood field. We have certifications from the NWFA and the National Tile Association