Five Star Painting of Denver
Hired 9 times
11 years in business
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We hired Five Star Painting to do the exterior painting of our home and they did an excellent job! Their attention to detail was great, as we tend to be more on the picky side. Also, the crew showed up on time, were very friendly, accomodating and always picked up and left everything clean. I highly recommend Five Star Painting and will definitely use them in the future.Apr 29, 2018
The paint job itself looked great but their clean up and follow up was/is terrible! Old nails were left scattered across our property, tape was left on the house, and when the inspector came out to do his final walk, he said he'd have someone come out to clean up and touch up a few areas. One month and two phone calls to the company later and we are still waiting for someone to finish the job. Last we heard it could be another month before someone can make it out.Jul 27, 2019Verified
I don't like to write bad reviews but when you don't follow through and fail to communicate I feel a need to let others know so they don't waste their time like we did. Clint came out to our home to give us a estimate to paint our home. He said they could paint it this week. It is a week later and we have not heard from him. We sent him an email and no response. While looking for other painters on Thumbtack I get a response from Five Star Painting saying they were interested in doing the job. I explained that Clint had been out to our home and we had not heard from him. They said they would let the owner know and they would get us the estimate very soon. Needless to say it has been 3 days and no estimate. We wasted a week waiting for an estimate. If he didn't want to do it then step up and say that. Don't waste our time. Within a day we had estimates from 3 other companies and one has already started.Mar 25, 2018Verified
The beginning of the process was great! The quote was very professional and communicating was quick and easy. We also received a color consultation to help us pick colors. However, when the painters arrived they didn't know which colors we had chosen. Luckily, I had taken a picture of the samples we picked. My understanding was there was supposed to be a project manager on-site for most of the project. I wasn't there the entire time, but I only saw him about halfway through the first day, for a few minutes. They did a good job of protecting the floors. The end result is good though. It's not perfect and I will eventually go back and fix a few things, but I'm not sure painting can ever be perfect. It was definitely worth paying someone to do the job, rather than do it myself. The process and project overall was good.Apr 19, 2018Verified
Five-Star Painting was amazing! They were on time, Professional, and when they left the place was just as clean as when they arrived. And even though one man (2 on the third day) did all the work in only 3 days, the quality of the work was something you would expect with a whole team working for a week. Could not be happier. Thanks again Five-Star Painting!Jun 11, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We will schedule a free estimate and provide you with a custom quote. Since every project varies in scope we request that you schedule an appointment with our estimator. This will provide the most accurate pricing and help plan for budgeting purposes.
- What is your typical process for working with a new customer?When the estimator arrives, he/she will go over in detail what you would like to achieve. We then craft an estimate and go over in more detail how we will help them transform your space. Communication is extremely important. Once you decide to use Five Star Painting as your chosen contractor, we will have our office manager give you a call to get your project scheduled.
- What education and/or training do you have that relates to your work?Experience! Our team regularly attends trainings, takes part in webinars and has team building meetings so that we can provide you the best knowledge and service as possible.