FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I prefer to do a 50% deposit based on what is quoted. Closing payments for completed work should be delivered to me via cash, card or check before final product and deliverables can be realeased to client.
- What is your typical process for working with a new customer?
1. We will have a consultation talking about your goals and needs. This way we can discuss what the requirements are and how we can move forward with your project and confirm a quoted price. Contractual information is discussed. 2. Deposit of 50% of the quote is delivered and contract for work is signed 3. Work begins 4. Round 1 project review 5. Round 2 project review 6. Round 3 final project review 7. Closing of project (this is where final payment is made) 8. Deliverables sent or given to client (after payment has been confirmed)
- What education and/or training do you have that relates to your work?
I am always attending classes to further my education and often do research to stay up to date on new trends and technology that affect my industry as well as others.