FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have a clear pricing structure with a minimum service charge, and time is billed fairly based on the scope of work. There are no hidden fees — everything is discussed upfront. I also offer better pricing for returning customers who *******************.
- What is your typical process for working with a new customer?
First, I discuss the project details and understand exactly what the customer needs. If necessary, I ask for photos or do a site visit. I explain the scope of work, timeline, and pricing clearly before starting. Once approved, I show up on time, protect the work area, complete the job carefully, and clean up afterward.
- What education and/or training do you have that relates to your work?
I have a Bachelor’s degree in Architecture, which helps me approach projects with strong attention to detail and proper planning. My background is also based on many years of hands-on, real-world experience working on residential projects. I continuously learn through practical work, manufacturer guidelines, and industry best practices to ensure repairs and installations are done correctly and safely.