FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not give prices using a flat "per-square" price. That penalizes owners that have simpler roof designs. We do analytical estimates for every roof. It is very fast once you are set up for it, as we are.
- What is your typical process for working with a new customer?
We listen more than talk and make suggestions based on what you want. We let the customer control the timeline and never push for quick decisions. We want the customer to be comfortable with their decisions and we answer as many questions as we are asked, for as long as necessary for the customer to feel comfortable.
- What education and/or training do you have that relates to your work?
College major: Building Science - left to go to work building homes and roofs for a contractor. After that, I started my own business at 24 years old. Certifications I have obtained in addition to contractor licenses: Xactimate Level 2 Estimator, Florida All Lines Insurance Adjuster, HAAG Residential Roof Inspector, Florida Home Inspector, Lead Paint Renovator, CERTA, FAA Unmanned Aircraft (drone). Some it makes no sense to keep renewing, as the education is what I was after.