FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is unique to each client and solely based on the vision held by the owner and the needs of the business. For those who need a clear idea of exactly how much they'll be spending, I have all-inclusive service packages that make the process quick and easy.
- What is your typical process for working with a new customer?
1. The Consultation The order process begins either in person or via email. During the consultation we learn more about your needs, personality, and what services your company needs. For the consultation we ask you to bring any visual inspiration you may have. This can include, photos, colors schemes, marketing materials, sketches, websites, or whatever else comes to mind which captures the essence of what you want to express. Come prepared with as much information as possible to our initial consultation. Some examples include additional contact information, promotional materials, an event calendar, live site references, writing samples, sample marketing copy, and whatever else will help to move the process along. 2. The Quote/Proposal Process Within 3 business days of your consultation, you will be provided a proposal stating the details (this can include the theme, tone, and turn around dates) for your project. We ask that you provide any and all feedback within 7 days of receiving the proposal. We strive to find the best options to meet your needs and your budget. Once we agree on pricing, an agreement is drawn up and a non-refundable 50% deposit is required to begin services. 3. The Design and Production Process Once the agreement is signed and we receive your deposit, the design process begins. We will follow the time frame outlined within the agreement. Once we complete your vision, you will be shown the design for feedback. If there are any changes that need to be made, we will make the needed revisions and send you the new design at no extra cost. Most changes take 1 to 3 business days. Rest assured that whatever you’ve envisioned for your online web presence, we will work with you to make it a reality. We also want your project to be just the way you want it :)
- What education and/or training do you have that relates to your work?
Bachelor of Science in Business Administration (BSBA), Marketing AREAS OF EXPERTISE: Business building by use of online/offline tools - Implementation of systems for increased efficiency – Customized business growth strategies – List building (email marketing and offline touch-points) – Web design (all aspects of coding & design - main focus WordPress) – Time Management (personal and professional) – Personal coaching for improving Work/Life Balance – Business Social Media Strategies – Personal and professional Branding – One on one tutoring for all aspects surrounding the Web