- What should the customer know about your pricing (e.g., discounts, fees)?
There is not a standard price when it comes to a window project as there are many factors. The best way to get an accurate quote is to have a sales representative come and view the project with you and discuss your window needs. There are several types of windows and glass options that we offer.
- What is your typical process for working with a new customer?
The first step when working with a new client is to meet with a sales representative and view the project. This will allow us to focus on the exact needs of the project and determine what frames, glass, and labor will be needed. After the sales meeting we will put together a quote for both the materials and the labor and return it to the client for them to view. If any changes need to be made they will be made prior to the contract being signed and the deposit. After we have a signed contract and deposit a meeting will be scheduled with one of our measure technicians to come out and get an accurate measure and the windows will be ordered. Once the manufacturer has given us a delivery date on the windows we set an installation date.
- What education and/or training do you have that relates to your work?
We have several employees trained in various aspects of window installation and general construction. Some of these trainings include Lead Based renovation and testing, Installation Masters, OSHA 10 and OSHA 30, and Asbestos certification.