FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the size of the home, type of cleaning, and any add-on services requested. We believe in transparent pricing with no surprise fees. Discounts may be available for recurring services, and all pricing is discussed upfront before booking.
- What is your typical process for working with a new customer?
We start by learning the customer’s needs, home size, and service type. After scheduling, we confirm details before the appointment. On cleaning day, we follow a detailed checklist tailored to the service requested. After completion, we encourage feedback to ensure expectations are met and addressed if needed.
- What education and/or training do you have that relates to your work?
Our team follows structured cleaning standards, detailed checklists, and ongoing quality reviews to ensure consistency. We focus on proper cleaning techniques, safe product use, and attention to detail, especially in kitchens, bathrooms, and high-traffic areas.