FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our job minimum is $400, and we offer $50 off for repairs started the same day as the quote.
- What is your typical process for working with a new customer?
Typically we do an on-site evaluation to get any new customer a firm quote. We can also do ballpark estimates over the phone. From there we can either get the work done the day of the quote, or schedule to complete the repairs at a later date.
- What education and/or training do you have that relates to your work?
All of our technicians are thoroughly trained in the proper preparation, mixing, and application of epoxy injection systems. Our team receives hands-on training with the materials we use, including commercial-grade epoxies such as CrackBond® LR-321 SLV. We also stay up to date with manufacturer guidelines and industry best practices to ensure every repair meets structural standards.