FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparency and fairness are at the core of our pricing structure. As a family-owned, small business we understand the importance of staying within budget constraints while delivering only quality craftsmanship and materials. Our pricing is competitive and we will never surprise you with unexpected costs. Our goal is to build trust through reliability and communication. Inspections, proposals, estimates, and consultations are free. We will work hand in hand with your insurance company if needed to maximize your claim and minimize any out-of-pocket expense.
- What is your typical process for working with a new customer?
Our process for working with a new customer is designed to be straightforward and efficient. Here's what you can expect when you contact Hall Ryan Construction. 1. Initial Consultation - We begin by scheduling an initial consultation to discuss the details of your project, which will allow us to gain a clear understanding of your design, goals, and budget. This will also allow us to write an accurate proposal and address any questions or concerns you may have at this stage. 2. Proposal Submission - Following our initial consultation you can expect a detailed estimate outlining the scope of work, materials, timelines, warranties, and costs. 3. Agreement and Planning - Once the proposal has been executed, we will work with you to finalize timelines, give you a comprehensive plan, and set clear expectations for your project, We will also introduce you to anyone from the team who will be working on your project. 4. Execution - Throughout the project our team will inform you every step of the way and always be available to answer any questions that you may have. 5. Quality Assurance and Feedback -Upon completion of the project, we'll conduct a thorough quality assurance check to ensure that all work meets our high standards of excellence. We welcome your feedback and will happily make any necessary adjustments to ensure your complete satisfaction. 6. Project Finalization - Only after you are happy, do we finalize the project! We will ensure you have all warranties and receipts. Our commitment to you doesn't end at the final payment - we're always available for ongoing support! We strive to ensure that Hall Ryan Construction is the only construction partner you'll need. Big or small - we strive to make the process as seamless and enjoyable as possible!