FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
🏗️ Transparency • Pricing is clear and upfront—no hidden fees or surprise add‑ons. • Let them know you provide detailed estimates that break down labor, materials, and any optional upgrades. 📊 Flexibility • We can tailor the scope of work to fit different budgets and priorities.
- What is your typical process for working with a new customer?
Step 1: Initial Consultation • Meet with the homeowner to discuss goals, vision, and budget. • Walk through the space together, take measurements, and note any challenges or opportunities. 📊 Step 2: Proposal & Estimate • Provide a detailed written estimate that breaks down labor, materials, and optional upgrades. • Offer multiple scope options so the customer can choose what fits their priorities and budget. • Emphasize transparency—no hidden costs. 🎨 Step 3: Design & Planning • Collaborate on layout, finishes, and style choices. • Present drawings or 3D renderings if applicable. • Finalize the timeline and confirm materials availability. 📅 Step 4: Scheduling • Coordinate start dates that work for the customer.
- What questions should customers think through before talking to professionals about their project?
Vision & Goals • What do I want this space to look like and feel like when it’s finished? • What are my priorities—functionality, aesthetics, resale value, or all of the above? • Are there specific features I absolutely want (e.g., home office, wet bar, guest suite)? 💰 Budget & Financing • How much am I comfortable investing in this project? • Do I want to explore different scope options (basic vs. premium finishes)? • Am I planning to finance, or pay out of pocket?