- What should the customer know about your pricing (e.g., discounts, fees)?
We have volume-based pricing. We charge based on space taken up in our commercial trucks, ensuring that our customers only pay for exactly what they need to have removed. Our minimum pickup charge is $89, and we provide an upfront estimate prior to every job so that there are never any surprises for our customers!
- What is your typical process for working with a new customer?
We like to connect with our customers on the phone prior to coming out for a junk removal or hauling job. This gives us the opportunity to understand what they are looking for and answer any questions they might have. Our friendly technicians call 30 minutes ahead of time to let customers know when they are arriving within the scheduled time window. Our professional team does all of the hard work and hauling for you, and we check to make sure our customer is satisfied before wrapping up each job!
- What education and/or training do you have that relates to your work?
We have been working in the hauling and light demolition industry for 3+ years, and our team is passionate about helping our NoCo neighbors responsibly dispose of their unwanted items. Because we are local, we work hard to provide a great experience for our customers. We also work with local organizations to donate items that are able to be reused.