- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a premium service at a competitive prices. We have a military/veteran/first responder discount. We offer senior discounts.
- What is your typical process for working with a new customer?
It would start with a no-obligation estimate. Once the estimate is approved our team will schedule your service. For multi-day projects we will give you a daily update on the progress made and how the project tracks against the project plan. Upon completion of our work, we will walk through the project to ensure you are satisfied. We will go through the project scope to make certain all elements of the work plan are complete
- What education and/or training do you have that relates to your work?
Besides being highly skilled/professional, our technicians go through background screening. We are insured and bonded. We are certified senior home safety specialists.