FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pay for experience. Overall 25% to 50% less then big box companies. Discussed Out of area fees. ***general quotes given over the phone and finalized in person*** typically priced per job rather than per hour. No helper discounts. Parts and labor included in final price. Price subject to change based on findings disclosed. Overall honest
- What is your typical process for working with a new customer?
Greetings, area of interest, goal of outcome, steps to completion, obstacles or areas of concern, overall future care
- What education and/or training do you have that relates to your work?
5yr on the job exp, License classes and master plumbers training