If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are a local family owned company with 30+ years of experience. The most important part of our business is customer satisfaction. Most of the work we do is for repeat customers and we love building a trustworthy relationship with every customer. We also donate to the Humane Society to give back to the community and to our canine friends.
Overview
Hired 1033 times
54 similar jobs done near you
Background checked
10 employees
26 years in business
Business hours
Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2020
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Very good 4.5
521 reviews
5
82%
4
6%
3
2%
2
3%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sarah H.
Sep 6, 2026
•
Hired on Thumbtack
Drain Terrier gave me two ideas on how I could tackle the smell in my sink before I would need to proceed with a repair. That means they came for free and gave free advice, and so far, those two suggestions have worked. They earned my trust for the next time we have a plumbing need.
Plumbing Pipe Repair
Sue R.
3 weeks ago
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Hired on Thumbtack
Personable and relatable; willing to listen to me as a customer and discuss options for the project of rerouting kitchen line for adequate flow; gave opinions on best materials, design, etc. Pointed out other areas in plumbing line that may need attention in future. Did not pressure. Nick (original contact) came to see the project started on his day off! All employees from administrative to the work field worked very well together. Their financing option was agreeable and a breeze to initiate.
Plumbing Drain Repair
Lori S.
Sep 9, 2026
•
Hired on Thumbtack
Our plumbing issues started at 5:30pm. Sent a request on Thumbtack to get a quote since our washer was backing up into our bathroom. They came the next day and unclogged our plumbing bathroom pipes. We appreciate there fast response!
Plumbing Drain Repair
Amy L.
May 29, 2026
•
Hired on Thumbtack
The team was able to come out to my home and check on my leak same day! They established a solution and came back the next day to fix it asap. They were all friendly, professional, and extremely fast to fix everything. They reviewed other pipes in my homes and identified some additional problems that were concerning as well. Not pushy at all, it was all for the general well-being of my home maintenance and longevity of the pipes. 10/10 will be using them from here on out for all of my plumbing.
Details: No, repair is not urgent • Leaking (problem area known) • Other issue • Townhouse
Plumbing Drain Repair
Gina P.
Jul 31, 2026
•
Hired on Thumbtack
Drain Terrier did a great job in resolving my problem and in a very speedy manner! Super professional and will work with them again when needed
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • House
Plumbing Pipe Repair
Credentials
Background Check
Savannah Stewart
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Fair pricing is important to us. We want to make sure you know you've gotten a good deal for the work we've done. Repeat business is very important to us. We are local and family owned which means our overhead costs are lower and we can work for reasonable pricing. We also offer senior and military discounts.
What is your typical process for working with a new customer?
Building trust is most important. We want to make sure we've taken the time to answer all of your questions. We are extra careful to ensure you feel our professionalism, honesty, and friendliness so you feel comfortable having us in your home or at your place of business.
What education and/or training do you have that relates to your work?
We come from a family of plumbers, 3 generations back to be exact. With years and years of exposure and experience, plumbing is like a second language to us. Unlike some families, plumbing is a regular topic at our dinner table.