- What should the customer know about your pricing (e.g., discounts, fees)?
Fair pricing is important to us. We want to make sure you know you've gotten a good deal for the work we've done. Repeat business is very important to us. We are local and family owned which means our overhead costs are lower and we can work for reasonable pricing. We also offer senior and military discounts.
- What is your typical process for working with a new customer?
Building trust is most important. We want to make sure we've taken the time to answer all of your questions. We are extra careful to ensure you feel our professionalism, honesty, and friendliness so you feel comfortable having us in your home or at your place of business.
- What education and/or training do you have that relates to your work?
We come from a family of plumbers, 3 generations back to be exact. With years and years of exposure and experience, plumbing is like a second language to us. Unlike some families, plumbing is a regular topic at our dinner table.