If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are a local family owned company with 30+ years of experience. The most important part of our business is customer satisfaction. Most of the work we do is for repeat customers and we love building a trustworthy relationship with every customer. We also donate to the Humane Society to give back to the community and to our canine friends.
Overview
Hired 1014 times
54 similar jobs done near you
Background checked
10 employees
26 years in business
Business hours
Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2020
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Very good 4.6
505 reviews
5
83%
4
6%
3
2%
2
2%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sarah H.
4 days ago
•
Hired on Thumbtack
Drain Terrier gave me two ideas on how I could tackle the smell in my sink before I would need to proceed with a repair. That means they came for free and gave free advice, and so far, those two suggestions have worked. They earned my trust for the next time we have a plumbing need.
Plumbing Pipe Repair
Amy L.
May 29, 2026
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Hired on Thumbtack
The team was able to come out to my home and check on my leak same day! They established a solution and came back the next day to fix it asap. They were all friendly, professional, and extremely fast to fix everything. They reviewed other pipes in my homes and identified some additional problems that were concerning as well. Not pushy at all, it was all for the general well-being of my home maintenance and longevity of the pipes. 10/10 will be using them from here on out for all of my plumbing.
Details: No, repair is not urgent • Leaking (problem area known) • Other issue • Townhouse
Plumbing Drain Repair
Gina P.
Jul 31, 2026
•
Hired on Thumbtack
Drain Terrier did a great job in resolving my problem and in a very speedy manner! Super professional and will work with them again when needed
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • House
Plumbing Pipe Repair
April h.
Jul 15, 2026
•
Hired on Thumbtack
I chose Drain Terrier after receiving a much higher quote from a larger plumbing company. I appreciated the fair pricing and the personal approach of a smaller, family-owned business.
What stood out most to me was the integrity of the people behind the company. When an issue came up, the owner stood behind his work, honored his word, and made sure everything was taken care of. That level of accountability and personal responsibility means a lot. It is refreshing to work with a family business where you know the people involved truly care about doing right by their customers. Thanks, Drain Terrier!!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Shower or bathtub • Condo or apartment
Plumbing Pipe Repair
Myke W.
Mar 30, 2026
•
Hired on Thumbtack
Two guys showed up promptly and ready to work, assessed the problem gave me a cost and time estimate and did the work. Would recommend and use again
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Toilet • Shower or bathtub • House
Plumbing Pipe Repair
Credentials
Background Check
Savannah Stewart
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Fair pricing is important to us. We want to make sure you know you've gotten a good deal for the work we've done. Repeat business is very important to us. We are local and family owned which means our overhead costs are lower and we can work for reasonable pricing. We also offer senior and military discounts.
What is your typical process for working with a new customer?
Building trust is most important. We want to make sure we've taken the time to answer all of your questions. We are extra careful to ensure you feel our professionalism, honesty, and friendliness so you feel comfortable having us in your home or at your place of business.
What education and/or training do you have that relates to your work?
We come from a family of plumbers, 3 generations back to be exact. With years and years of exposure and experience, plumbing is like a second language to us. Unlike some families, plumbing is a regular topic at our dinner table.
