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Jan - Jun
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Move out cleaning
Pets in home
Window cleaning (interior),
Excellent experience! My house is so clean, I can't believe it! HIGHLY RECOMMENDED!Nov 30, 2017VerifiedMountain Meadow Maids's reply
Thanks for the kind words! All of our vacuums are HEPA filtered so there is no cross contamination from house to house.
They did the cleaning for my move out in my old apartment, and did great. I hired them again for my new house. They did a great deep clean, and I hired them for biweekly service.Mar 30, 2018VerifiedMountain Meadow Maids's reply
Often times when folks are moving into a new home, after we perform the initial turn key move in cleaning, we match them up with that same crew for repeat service ongoing. Since we do not require long term contracts, it works out very smoothly.
Mountain Meadow Maids have been very friendly and professional. They make sure to confirm their appointments and you get to keep the same crew as long as they are available. My house always looks great after every cleaning.Mar 28, 2018VerifiedMountain Meadow Maids's reply
Yes absolutely, we always send both an email reminder and friendly phone call reminder so ya'll know we are coming out, no worries.
I was told there would be a crew of two ppl and that wasn't the case. Plus, what cleaning company doesn't wipe down walls? they could not clean my backsplash or bathroom walls so I felt like my house was still dirty.Nov 10, 2017VerifiedMountain Meadow Maids's reply
We care very deeply about customer satisfaction and once we received a complaint from this customer immediately offered her our 24 hour service guarantee. If we may respectfully add, at no time did we make mention of wall cleaning as one of the services that we offer. In addition within our original written quote form and online registration, all of the services we provide are listed as a courtesy to all clients. Lastly, we do send 2 person teams to all jobs and for this client a 2 person team was present for the initial deep cleaning. For our 2nd and last visit, one of the girls did have a doctors appointment and arrived at 9AM to help finish the job.
Deep clean was an understatement! My house looked better when they were done than when we moved in 7 years ago! Strongly recommend working with them. We will use them again!Sep 30, 2017VerifiedMountain Meadow Maids's reply
Since we do not require long term contracts, our crews double check their work each visit before we leave. We are in the business for long term consistency
- What should the customer know about your pricing (e.g., discounts, fees)?Initial pricing is a ballpark guestimation, a final, free estimate is required to provide a final bid. We actually have a very simple pricing process. By asking our potential customers to participate with us via our website, we can show them quickly what we cover and provide pricing from there.
- What education and/or training do you have that relates to your work?We continually monitor cleaning chemicals that become available so that we can stay on the cutting edge of service.
- How did you get started doing this type of work?I saw a number of the competitors unable to keep their customers long term. I took a few years and analyzed the business on how this problem could be solved. The answer I came up with is the business owner needs to make less and invest more into the customers and crews. The answer to the problem was better cleaners, better organization and more of a commitment to quality. In the end everybody wins because crews make more and clients get better quality. It is the guarantee of service that drives the business.