FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Initial pricing is a ballpark guestimation, a final, free estimate is required to provide a final bid. We actually have a very simple pricing process. By asking our potential customers to participate with us via our website, we can show them quickly what we cover and provide pricing from there.
- What education and/or training do you have that relates to your work?
We continually monitor cleaning chemicals that become available so that we can stay on the cutting edge of service.
- How did you get started doing this type of work?
I saw a number of the competitors unable to keep their customers long term. I took a few years and analyzed the business on how this problem could be solved. The answer I came up with is the business owner needs to make less and invest more into the customers and crews. The answer to the problem was better cleaners, better organization and more of a commitment to quality. In the end everybody wins because crews make more and clients get better quality. It is the guarantee of service that drives the business.