Lukwaii J. says, "I‘m extremely disappointed and frustrated with the service provided by this company. I hired them to mount my TV, expecting a professional and secure installation. Instead, my TV fell completely off the wall because the installer used basic plastic wall anchors directly into the drywall. Any professional should know that you must secure a heavy TV mount into the wall studs or use proper heavy-duty toggle bolts. Because of their incompetence, my TV is now damaged, and its left with multiple holes in my wall that need repair. I reached out to them regarding this issue. They’re so professional follow-up and resolution. They took the matter very seriously and handled my case through their Quality Control team. We have since reached a professional agreement for a full refund and compensation for the damages. I appreciate the company taking full responsibility and working quickly to resolve the situation to my satisfaction. I’m satisfied with how they handled the resolution and their commitment to customer service."See more