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Duane's Reliable Computer Services

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About
What I like most about repairing computers is the fact that I can help people get back something that they lost and they are very happy about this. People have a lot of information on their computers and they suffer a loss if they can not access this information or if it takes too long to get to it.
Overview

Hired 103 times

1 employee

15 years in business

Business hours

This pro hasn't listed their business hours.

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

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2017

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2016

Services offered
Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

Excellent 4.9

65 reviews

5

92%

4

8%

3

0%

2

0%

1

0%

Read reviews that mention:


pro avatar
Joe E.

Sep 2, 2013

Hired on Thumbtack

I appreciated the timeliness and professionalism that Duane's Reliable Computer Service provided me and my business. A tricky virus has been removed from my computer, and now everything's running like new! (I will never invest in a certain "McCompany's" antivirus/firewall software again.) I appreciate the advice and knowledge shared for best store-bought antivirus/firewall products to date as well. I plan to follow-up with Duane several times throughout the year to be sure my computer equipment is operating as efficiently as possible. The Service prices are very reasonable for in-home/office and remote routine maintenance and repairs. I encourage and recommend to you consulting with Duane's Reliable Computer Service for your immediate and future needs!
PC Computer Repair
pro avatar
Rene P.

Aug 22, 2017

Hired on Thumbtack

Duane is very personable and very knowledgeable about computer issues, especially with Windows 10 issues. He is also wonderful to chat with while the computer is uploading or downloading files. And although the repair on my computer took over 2 hours, his fee remained the same as quoted. No additional charges for the extra time it took to repair my computer! I will definitely call on him if I ever have computer issues again!
Computer Repair
pro avatar
Ben L.

Jul 15, 2016

Hired on Thumbtack

Duane debugged our computer and installed Windows 10. After Win 10 installation he checked to make sure other functions and printer worked correctly. Excellent job. Very friendly and knowledgeable.
Computer Repair
pro avatar
Holly d.

Aug 5, 2015

Hired on Thumbtack

Duane was very professional and friendly. He came to my house the same day I called and got my computer running like new. He explained everything clearly and spent time teaching me how to care for my computer in the future. His price was fair and affordable. I will definitely call Duane again.
PC Computer Repair
pro avatar
Kirsten B.

Mar 25, 2015

Hired on Thumbtack

Duane is my new hero! I had 2 old, dead computers, one about 16 years old and the other about 10 years old, with priceless family photos that I had not backed up. Duane's price quote was the lowest, but the main reason I decided to go with him was all of the wonderful reviews, and I am so glad that I did! Duane was able to come to my home on the same day I called. He was punctual and courteous, and got to work right away. One of the computers was a little tricky to get into, but Duane stuck with it, and I got all of my photos recovered from both computers. I am SO happy!!! For now on, I'll call Duane first for all of my IT/computer services.
Data Recovery Service

FAQs

  • How did you get started doing this type of work?

    I decided to start repairing computers because I enjoy working with computers and I get a sense of accomplishment when I can make something work better or bring it back from not working at all. I also enjoy helping people when they need it for work etc.

  • What types of customers have you worked with?

    The most common jobs I see involve slow computers and problems connecting devices through a wireless network. Slow computers can mean many things including viruses, too much loaded in the start manager, corrupted registry entries and temp files not needed. The network issues are usually solved by troubleshooting all parts of the newtork.

  • What questions should customers think through before talking to professionals about their project?

    The thing I wish people that call for my services knew is that they should not wait if they think they have a virus. Many times viruses can start out slowly and over time take over your entire computer. By waiting until they are sure they have a virus it might be doing damage to their system and data that might be harder to repair.

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