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About
My service stands out from the rest because I strive to provide you with the most cost-effective repair possible. I thoroughly research every available option and allow you to decide how you want to proceed with your repair. If it’s not cost-effective to fix, I’ll inform you, whether it’s removing a virus, changing an LCD screen, replacing a keyboard, battery, motherboard, or the entire case. If it’s broken, I can fix it!
I take pride in being able to assist customers, helping them recover family photos or important documents from their non-working laptop or desktop. I can even revive their computer or electronic device so they can complete that crucial class paper or meet work deadlines.
Overview
Hired 70 times
Background checked
1 employee
12 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
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Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2016
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
I travel to my customers
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
53 reviews
5
96%
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2%
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Read reviews that mention:
Takyle A.
Feb 26, 2022
•
Hired on Thumbtack
John was punctual , he communicated great prior to arrival, fixed my issue perfectly and was knowledgeable with any questions I had. I would highly recommend him to anyone in search of any IT/computer services needed. I would give him 6 stars if I could !
Details: Mac (Apple) • Desktop • Cracked or damaged screen • My home, venue, etc.
Computer Repair
Gordon W.
Jan 9, 2024
•
Hired on Thumbtack
John knows computers! My Windows 11 pc would not boot up and he picked it up and returned it working better than it was before! All data recovered and a new bigger C drive installed. I will definitely hire him again. Very nice, confident and professional young man, too! Try him...you won't be sorry.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Yankee C.
Oct 20, 2015
•
Hired on Thumbtack
Johnathan was excellent. He was very thorough, and really took his time to explain everything as he went
along. Once he completed the repair, he had me shut down and restart the system several times, to make
certain the "issues" no longer existed, and that I was
at ease. He has the patience of a Saint!
I highly recommend Johnathan to anyone in need of
professional computer repair service.
YC, Westport, CT.
Computer Repair
Kelvin R.
Oct 21, 2015
•
Hired on Thumbtack
I have an HP envy DV6 laptop with extensive outter body damage. The hinges were coming loose causing the laptops outter shell to split open and further more creating a problems with a vertical line on the screen. Johnathan, was polite at all times upon meeting him over the phone as well as in person, he answered all my questions and did away with any doubts I may have had immediately. He ordered all the parts I needed for repair. Johnathan even went beyond to get me the best bang for my buck so I wouldn't have to spend too much, and was very honest in always keeping me informed on pricing as well as repair status, all on his own via text message. His pricing was absolutely fair and he saved me a lot of cash had I went to HP for repair. I would for sure feel comfortable hiring Johnathan again upon needing any computer repair. He is very knowledgeable about computers for sure.
Computer Repair
Milena f.
Jan 27, 2021
•
Hired on Thumbtack
John tries to understand what is going on in advance. He pays attention and comes up with out of the box solutions to problems. He figured out the problem with my computer super fast and it works like a dream from this time on. No BS no gimmicks. Very highly recommend!
Details: Mac (Apple) • Desktop • Virus or malware • My home, venue, etc.
Computer Repair
Credentials
Background Check
Johnathan Mouning
FAQs
What is your typical process for working with a new customer?
Introduce myself and ask a few questions about the problem, occasionally requesting photos. Then, I explain the process and associated costs, presenting options for how they may want to address it. Once a choice is made, I inform them that, upon receiving the necessary parts, I can complete the repair within 24 to 48 hours, typically less than 24 hours unless an unforeseen issue arises. Generally, I am prompt in my services.
What education and/or training do you have that relates to your work?
I have a computer servicing certificate from gateway community college and I'm now pursuing my comptia a+.
What types of customers have you worked with?
I have worked with a range of customers, from the daily home user to local businesses. If I provide a quote for the job, I am confident that I can get it done without a doubt!
