FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the size of the space, the level of cleaning needed, and the frequency of service. We offer custom quotes because no two homes—or needs—are exactly the same. There are no hidden fees, and we’ll walk you through everything before we begin.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your cleaning needs, expectations, and any specific requests. If needed, we schedule a free walk-through or video consultation to give you an accurate quote. From there, we confirm a time that works for you, show up as scheduled, and deliver a high-quality clean you can feel the moment you walk in.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, eco-friendly product use, and safe sanitation practices. We’ve also completed courses in cleaning protocols for residential homes, and we continuously update our knowledge as the industry evolves. Cleanliness isn’t just about appearances—it’s also about hygiene and care.