This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Pipe issues
Responds within a day
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Roto King LLC, I treat every customer like a neighbor, not a number. With 14 years in business as a licensed Home Improvement Contractor, I focus on reliable plumbing and handyman services you can feel confident about.
From drain and pipe repairs to water heaters, toilets, faucets, and emergency plumbing, I take the time to explain what’s going on and how to protect your home in the future. As a one-person business, you’ll always deal directly with the pro who’s doing the work.
Providing excellent service is job #1. Put me to the test and see why so many customers keep coming back.
Overview
Hired 522 times
Serves New Britain, CT
Background checked
License verified
1 employee
14 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2017
Credentials
License verified
Home Improvement Contractor
License state: CT
Background checked
Passed by Eddie Ruiz on Apr 28, 2021.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Very good 4.5
202 reviews
5
80%
4
8%
3
2%
2
2%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Louisa M.
Sep 13, 2026
•
Hired on Thumbtack
Eddie did an amazing job. Was attentive and very kind. I will definitely be using him again. Thank you Eddie for getting us back up and running!
Plumbing Drain Repair
Quayisha F.
Apr 1, 2025
•
Hired on Thumbtack
Roto King responded quickly and did an amazing job! The work was quality work and I will call them again! Thank you for fixing our leak and valves!
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • Washing machine • Condo or apartment
Roto King LLC's reply
Thank you Quayisha for this review
Plumbing Pipe Repair
Lucy C.
Feb 11, 2025
•
Hired on Thumbtack
Eddie came out and very quickly fixed the clog, luckily it was no bursted pipes. Reasonable with pricing. Very nice and professional.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • Burst pipes • Other pipe issue • Part of a larger issue with the plumbing system • House
Roto King LLC's reply
Thank you again for. Uses my services
Plumbing Pipe Repair
Carol W.
Jan 20, 2025
•
Hired on Thumbtack
Eddie from Roto King was a lifesaver! We were in the middle of removing a bathroom vanity and realized the shutoff valves were broken. Eddie came out within 24 hours, despite a few inches of snow, and fixed the shutoffs.
Details: 1 sink • Separate handles control hot and cold water • 1 faucet • Less than a week ago
Roto King LLC's reply
Thank you for help grow mi business
Sink or Faucet Repair
Stephanie M.
Dec 28, 2024
•
Hired on Thumbtack
Eddie was very responsive and helpful with my plumbing leak. He came by as soon as he could for the emergency, and kept open communication for when he could come back and finish the rest of the issue. I don't hope for anymore plumbing issues, but if I do, I know who to call.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • House
Roto King LLC's reply
Thank you for taking the time to get this review
Plumbing Pipe Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Fair and honest
What is your typical process for working with a new customer?
Help my customers more and beyond
What education and/or training do you have that relates to your work?