FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, upfront pricing with no hidden fees. Every job begins with a clear explanation of the issue, available solutions, and exact costs before work starts. We offer fair rates for spring replacement, opener repair, panel upgrades, and full installations. We also provide special pricing on bundled services and new door installations.
- What is your typical process for working with a new customer?
We start with a quick phone call or message to understand the issue. Next, we send a trained technician for a thorough inspection and diagnosis. We explain the best repair options and pricing so you can choose what works for you. Once approved, we complete the repair or installation efficiently and finish with a full safety test and quality check.
- What education and/or training do you have that relates to your work?
Our technicians are factory-trained in torsion systems, opener installation, and safety protocols for all major garage door brands. We stay up to date through industry programs and ongoing product certifications to ensure every repair meets current safety and performance standards.