This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
Why Choose Pro Exteriors?
At Pro Exteriors we are committed to delivering the best customer experiences when it comes to roofing, siding, or gutter services in the New Haven region. From quick turnaround times to exceptional craftsmanship, it is time to make Pro Exteriors your preferred Connecticut contractor.
TOP RATED
Pro Exteriors is one of the best rated roofing companies in Connecticut.
CUSTOMER SERVICE
We believe that superior customer service is the key to a successful customer experience.
INDUSTRY EXPERTS
Our team of experts has your property covered with 30+ years of dedicated experience.
CRAFTSMANSHIP
Pro Exteriors is dedicated to providing the highest quality craftsmanship to deliver excellent results.
AFFORDABLE
We offer financing options and solutions for every budget.
SATISFACTION
Your satisfaction is guaranteed. We offer the best warranties on the market!
Overview
Hired 4 times
Background checked
License verified
20 employees
9 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mike K.
Feb 6, 2026
•
From Google
Had a roof leak Thur night. Called Friday morning and the team was out later that day! Friendly, professional and efficient!
Pro Exteriors LLC's reply
Hello Mike,
It's been awhile since we were at your home but we are glad you called us back to take care of the roof/ice removal in order to solution the leaks in your home. We are here if you need us in the future as always! - Pro Exteriors LLC
Cat G.
Dec 8, 2025
•
From Google
Thank you Pro Exteriors for your amazing customer service on my roof repair in New Haven! After a torrential rainstorm and major inhouse leakage, Charles was great, came right over to inspect the leak issue and had his works right over that weekend! He understand I couldn't financially replace the entire roof yet and he worked with me, provided options with no BS & gave me a great price to repair the issue The crew provided prompt professional Service and cleanup!Highly recommend this business for your roofing needs!Looking forward to using Pro Exteriors for my full roof redo next year Thank you Charles & Team
Pro Exteriors LLC's reply
Hi there Ms. Gomez!
Thank you so much for taking the time to leave us a review on your recent roof repair experience. We know that during this upcoming winter, all of our clients and potential clients want to make sure that everything is water tight! We hope you will continue to refer us to your friends, family and neighbors for many years to come! Thank you! - Pro Exteriors LLC
Patrice L.
Nov 25, 2025
•
From Google
I had my roof done 5 months ago and its been holding up extremely well!! I have so much great things to say but my review will turn into a book. lol. No issues, no surprises, and it still looks great. The shingle color hasnt faded at all. From day one, the level of professionalism was impressive. The team was organized, on time, and kept everything clean and well coordinated throughout the project. There was a team on the roof, a team constantly cleaning up hazards, and a supervisor watching it all from across the street with eyes on both teams making sure they were working efficiently and clean. Communication was clear, and I always knew what to expect. I really liked the progress photos. I received photos of the roof before installation, photos showing all the shingles being peeled off, and after photos. They were very transparent. At no point did I have to wonder if they cut corners. If plans needed to be changed installation would halt and Charles would reach out to me for my feedback before proceeding. They were so professional and organized that my neighbors all complimented them after they left.What really set them apart was the follow-up. They actually checked back in after the job was completed to make sure everything was still holding up. Most companies disappear the second payment clears, but not this one. That kind of accountability shows they truly stand behind their work and actually care about long term quality not just an Good luck wave after installation day. They started at 7am and was finished by 2pm same day. No layovers, no bare roof for weeks just overall professional. They even moved the patio furniture and put it back.Special shout out to Charles for being so professional and easy to work with. He made the whole process smooth and extremely stress free. Everyone who talks about roof work or siding I always mention Charles at Pro Exteriors.After spending a few weeks getting quotes and meeting contractors I realized its rare to find a contractor with a solid team, strong organization, and genuine integrity. All the others I spoke with lacked 1 of the 3 which made me hesitate. Im so happy to have found this company! I HIGHLY recommend these guys for anyone who wants a roof done right and a company that doesnt vanish once the job is over.
Pro Exteriors LLC's reply
Patrice!
Wow! what a beautifully written review! I don't know how long it took you to respond but we want to let you know that we deeply appreciate the amount of detail that you put in. We are so happy that you got to see the project unfold and felt safe enough to trust us with your property! We understand that this is a huge undertaking and most folks replace maybe two roofs in their lifetime. We are glad that you chose us! And we are so glad to be able to use you as a reference for anyone who may be on the fence of hiring us to help them with their home! We hope you will continue to refer us out to your friends, family members and neighbors! Thank you Patrice! - Pro Exteriors LLC
Lihong J.
Nov 12, 2025
•
From Google
The crew was very professional, they repaired the damaged roof and installed a ridge vent. The provided some addresses for us to see their work before we made decisions. There are many around our neighborhood. Price was reasonable. we're happy with their work! Highly recommended!
Pro Exteriors LLC's reply
Lihong, we know this was a project that you had to handle sooner rather than later, we are very happy that you chose to work with us throughout the entire process. We know it isn't to have both trust and value in the same sentence. In this case we love the fact that we delivered for you! We look forward to having you take advantage of our awesome referral program with your friends, family members and neighbors so we can continue the relationship! Thank you! - Pro Exteriors LLC
April C.
Oct 10, 2025
•
From Google
Charles was helpful and patient throughout the entire process. I had never purchased a new roof, and he was willing to answer each of my questions as they came up. He assessed my roofing needs, took my budget into account, and provided me with a beautiful and affordable new roof. Additionally, he was flexible with scheduling because I had other repairs going on at the same time as the roofinstallation. I would recommend Charles and Pro Exteriors to anyone looking to for roof, siding, and/or gutter work! When I am ready for siding and gutters, I will call Charles again.
Pro Exteriors LLC's reply
April, We completed your home's roof replacement back in June 2025. We love these kinds of reviews because it lets our potential clients know that we stand behind our work. We hope your new roof will treat you right for many years to come! We also hope you will hopefully refer us to some of your friends, coworkers, family members and neighbors in Berlin, CT! Thank you for your kind words about Charles! Thank you! Pro Exteriors LLC
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
In roofing if done right and inspected thoroughly there should very rarely be surprises. We take pride in one quote that wont raise for random miscellaneous things.
What education and/or training do you have that relates to your work?
Our entire management & production teams go to the best in-class trainings provided by the manufacturers & suppliers monthly to make sure we're staying ahead of the game and in turn you getting the best value.
What types of customers have you worked with?
A good customer for us is one that cares about their home. If you care about your home and you see our services give us a call.
