- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that I am 100% fair on my pricing. I provide the best of the best staff for events therefore, in some cases the pricing could reflect that. However when booking a large event such as a wedding or a 300 person event, discount can be discussed amongst Victoria and the client.
- What is your typical process for working with a new customer?
The typical process of working with a new customer is having them reach out to me. I am responsive within at most an hour and I will follow up with a text message to their cell phone Sometimes messages do not go through on thumbtack. I will likely schedule a call even, if it’s five minutes long, to get a gist of what you were looking for in your event. Once the call is completed I’ll be able to give you accurate pricing as to what I can provide for you. If the pricing is approved, then you will be scheduled in SOCIALITE Planning‘s calendar. From then on-it’ll be consistent communication, in regards to anything the client needs or anything that comes up that I have questions on. I try to make the process as easy as possible for the client because we all know that everybody is just a little bit too busy.
- What education and/or training do you have that relates to your work?
The education I have that relates to my work is a bachelors in business administration. this education allows me to administer my business on the financial accurately. it also allows me to understand the logistics of owning a company. I have bartender training that has taken place over the course of four years. I have also worked on serving prior to owning my own company for seven years.